My internet is down. After trying to call the call center I had to wait 45min and I am still waiting for some assistance. This after billing told me my account is 100% and it must be a technical fault. Telkom is utterly the worste service provider out there and would not advise any one on using ...
Despite logging a fault directly with Telkom (129CRK190114) as well as via my ISP (30BRK260114), I have received no help even though I specifically requested a technician to come out for repairs. I was sent an SMS saying that the problem has been fixed, but now I have no dial tone?! I don't know ...
This is absolutely ridiculous!!! Telkom's call centre is useless, I have been waiting for more than 2 weeks now just to have my username and password created and being on the line evryday for 2 hours to be transferred is useless!!! What kind of service is this!!! Considering cancelling this and ...
Ef: 77087-26 star fault - 13012013... What is happening on this fault report... nobody knows.. when you phone to complain about slow line, cracking noisy line all they can say we look into it.. some of us are not stupid we work in the it industry and know something about internet and ...
Since Nov 2013 we have had trouble with the speed of our internet, multiple calls were logged on 16 jan 2014 a technician arrived. verifying that there was a problem. he called telkom and they stated there was a problem in our area. the technician left. Yesterday 31/1/2014 I called telkom as the ...
My ADSL stopped working on the 15th of Dec 2013. I have phoned and phoned and been pushed around. I am currently on my 3rd Ref number. No one has even come out to see whats wrong. I have had to pay my mweb account even though I can't use it. I will be cancelling my telkom line as soon as someone ...