We bought a new modem the 13th october and signed up for broadband services. during setup i could not connect. i called in on 3 occasions already and requested assistance and each time the consultant has told me they cannot assist me outside of operating hours and someone will call me during the ...
So, my line (telephone ADSL) has been down since last week Tuesday. (15/10/13) After being passed from pillar to post and effectively being fed from some of the most incompetent call centre staff, I happened across Keegan today. While I'm admittedly still highly annoyed at the slow progress Telkom ...
I have closed my telkom account the in September. (Cannot remember the exact date. But now I see there is charges for September AND October as well??? How!!! The account is cut off. Suspended. Disconnected ...
I Have has the most refreshing exp from Telkom today. Earlier I had logged a fault for my work phone lines and this was where it all started... The old way of logging the fault is now a thing of the past... I was so pleased to have just typed the complained and hit send... I Got an sms shortly ...
Thank you Telkom. I phoned on Monday afternoon around 3pm and spoke to a helpful assistant about a faulty telephone and adsl line (could not hear her name). I received regular sms messages informing me of what was happening. Yesterday at about 3pm a technician arrived to sort out the problem - ...