For a whole week we have been having really atrocious line speeds... I have a 2meg line and am getting ping of 1048 and download speed of 0.02... I have called your help line numerous times and they have been unable to fix the problem. The problem was reported for the first time last Saturday after ...
I have had the misfortune of having decided to use Telkom as a DSL provider with the expectation of having a fixed line which "should" be more stable than that of the mobile operators. Well, every second time i look, the DSL line is down and then I phone Telkom and they test the line and ...
I reported my Telkom line defective on Sunday 10 Nov 2013 to the call centre number 10210. I specifically asked the call centre agent to book a technician from Tuesday 12 Nov 2013. On Monday morning 10:30, I get a call from the Technician wanting to know when any body will be at home. I told him ...
I have had an intermittent adsl line for nearly 2 months, it never stays connected for more than 20 mins. I have countless reference numbers and have spent hours on the phone with telkom. The next day they just close the call, when i phone again i get a new reference so my complaint never seems ...
I am not happy with the turn around time for the Telkom to send technicians to sort out my adsl. My line has been down now for 48hrs. Everytime I phone the call centre, then i get a run around and nobody knows when my line will be repaired. I use my line the most over the weekend and now that its ...
Our Telkom line is out of order for a week - reported on Monday 2013 - on line and with 10210. Received feedback - your problem has been resolved??? What? Come Again??? The line is still not working, but, here is the BIG PROBLEM - we cannot report the faulty line again because... we have reported ...