Our voice line suddenly died last week and was reported on 13/11/2013 On Saturday 16/11/2013 the data DSL line also stopped working completely. It was reported immediately and I was advised that the fault will be resolved by Monday afternoon 18/11/2013. Nothing has happened or changed since. I had ...
Requested a landline and ADSL transfer to my new address (450m) from my previous address on the 14th October 2013. The consultant advised me up to 21 working days. it is a now a month later and still no landline and they now after we contacted them everyday say that there is no infrastructure for ...
I went to the Telkom direct shop at Centurion Mall and decided to go for the Telkom simple uncapped 2mbps account. a Week and two days later the line was installed, very well done. But the problem I have now is that we were told that the adsl package did not come with an adsl router. It clearly ...
Okay. i have been with Telkom a little over a year and have had non stop issues on my line. from line damage to noise to all sorts. I must have had at least 4 different telkom people come out to my house / logged numerous faults. so on the 7th i logged the first fault on the 7th of November, we are ...
I Went into Clearwater Mall today to the Telkom Shop. At first I received excellent service, I ask for itemised billing, the lady helped me very nice and gave my papers for me, She is in fact the only one that is available to anybody in the shop. The other people either walk around, or walking ...
I just called in to order an ADSL contract (my first) in addition to my current landline. Apparently I am not eligible for this as I had "a previous ADSL contract" that I had cancelled in October. As far as I am aware, I have never had ADSL as well as cancelled any ADSL contract. I do not ...