I phoned 10210 as I wish to cancel my residential line and ADSL (at the end of December) and was promised an immediate SMS containing my reference number and a follow-up call with a "cancellations department" and neither has materialised. I do not have the time to spend another 30 minutes ...
On the 12th of November 2013 my landline and ADSL went down - fault number 350CTK121113 was logged - after logging an escalation, nothing happened, no feedback, no response. Call after call to the pathetic call centre didn't help, because I was just disconnected continuously. eventually I got ...
On the 11th of november 2013 i lost conectivity to my internet .. Today it the 19th of november and i am still having this problem .. It not only me but te area. This is poor service from telkom ...
I'd like to commend Joyce for the effort she put in ensuring speedy resolution regarding the UNISA Deal offering that I previously had issues with due to non-delivery of the promised product offering. I received a call from Joyce and she followed up with me until the promised product was delivered ...
In july 2013 i initiated the cancellation of my saver 2 cellphone account, i filled in the required form and faxed it to the relevant department with no response, the next month i did the same and as a second measure went to the branch at centurion to cancel the contract, after which they deducted ...
She definitely just stands out, she's highly efficient, skilled, friendly and goes the extra mile... she makes it a pleasure going to the store... I give her 10 out of 10. ...