THIS IS NOW THE 3RD TIME THAT I COMPLAIN ON HELLO PETER ABOUT TELKOM IN THE LAST 12 DAYS - EVERYTIME I GET A AUTOMATED MESSAGE STATING SOMEBODY WILL GET BACK TO ME IN 5 WORK DAYS - IT DIDNT HAPPEN THE FIRST TIME OR THE 2ND TIME. I HAVE A 4MEG SPEED LINE & A CAPPED ACCOUNT - AND FOR THE PAST 3 ...
Originally had 1 meg ADSl Line but internet speed disgusting. Upgraded to 2 meg Adsl line at additional cost. Result... no stable connection of even 1 meg. Reported Line few times and received good response " your line has been tested with no defects" Technicians proposed they swap to new ...
I reported a faulty adsl line. I use a telkom modem connected wirelessly. Eventually I fixed this myself after hanging up on the consultant who never had a clue of what to do. Now I have been without phone or internet for 4 days. All you guys want is my reference number! For heavens sake fix it, I ...
I have logged a call last year November regarding a fault with my ADSL line and up to now the fault has not been attended to. I have contacted Telkom countless amount of times, spoke to clueless supervisors and still received no results. Supervisors at Telkom always promise to attend to the calls ...
I am so absolutely disgusted. They were notified on the 28th of October 2013 that I will be moving from Roodepoort (Great service from them there), to Randburg. I was asked to take a day's leave on the 7th of November 2013 for a technician to install my line. The technician arrived at 10:00, and ...
I recently upgraded my 2mbps line to 4mbps through my ISP WEBAFRICA and since upgrading my speed has dropped to below 2mbps during the day. I cannot run a business from home with such bad speeds. Webafrica said it is an overpopulated DSLAM and Telkom doesn't know when it will be fixed. So I went ...