I have been offline more than a week now. A small section of our cable has been in our road which caused everybody to be offline. I was the first to report it as I was the first to notice that the cable has been. I even notified the police. The very next day a technician came and put up a temporary ...
Last Friday afternoon our DSL/telephone line suddenly went off and a fault was registered. We did not expect anything to happen over the weekend but on Monday morning (yesterday) a Telkom technician (Clive) called and eventually traced the fault to the local exchange (Gordons Bay). It was quickly ...
I have posted a complaint about Telkom a few weeks ago about our Telephone line that's out of order for months and no reply or any service whatsoever from their side to fix it. Finally after placing a complaint with Hallo Peter, they showed up and fixed our telephone line but just to go right back ...
Line was struck on Wednesday night last week, still hasn't been looked at. The the internet dropped randomly on Friday night. No communication or feedback on either, no technician has come. Been calling practically everyday, the centurion branch cannot even help us! We are running a business and ...
I am baffled as to why I am charged R170.00 for reversal debit order from Telkom. I had an sms go of confirming that a debit had gone off on the 06th November 2013 of R410.00 & then the 08 November 2013 I received an sms stating payment reversal. I refuse to pay a R170.00 for something that is ...
It is Tuesday 19.11.2013. I phoned the 10210 number to do an account inquiry. It is gone 50 minutes and I am still waiting for someone to answer the call. How pathetic is this, or should I say, How incompetent is Telkom? Extremely sad! Maybe, instead of doing an account inquiry, I must just cancel ...