Our Telkom ADSL was down for over a week over month end October, followed by our land line not working for 4 days. It was only attended to after I had contacted one of my client who is an employee at Telkom's Marketing division to help. The lines was fixed on Friday afternoon just after 02:00. But ...
SHOCKING SERVICE I have applied for a Telkom Simple offer on the 22nd of September 2013 and to date, the service is not up and running at my home. I have had numerous telephone conversations with the 10210 Call Centre following up on my request. All that I received was excuses that there are ...
My mom applied for her landline (0216973881) to be transferred from Crawford to St Helena Bay. Ref: 89200890A on 12 November 2013. I queried when the transfer will take place and was told only AFTER THE FINANCIAL YEAR!!! Due to Telkom not having any infrastructure in the area yet. Surely to ...
I lodged my first call telephonically 28October 2013. Since then I have phoned twice a week, I have 6 call logging reference numbers, and 2 "escalation" reference numbers. It been a month and absolutely no progress has been made! NOTHING NOTHING NOTHING NOTHING!!! Its a business line in ...
On the 18th of November 2013 I applied to have my Telkom ADSL service moved to a new residence. After receiving absolutely no feedback I phoned them today (25 November 2013) and was told I cannot get ADSL because there is no cable. As a premium paying Telkom customer that needs an ADSL service I am ...
On the 21st November, Telkom "upgraded" our Business Park's lines, since then we have been without ADSL and our landline is "crossed" with someone else. We are a BUSINESS and COMMUNICATION with our clients is a necessity. Thank you for your SHOCKING service Telkom. ...