In April 2011 I cancelled my telephone and internet services at the Woodlands Telkom Direct branch and was given the ref no 33715108A. The cancelation date - 31 May 2013. However after this date I received an account dated 5 June 2011 for rental for June 2011 to the amount of R461.39. I went back ...
I subscribed to a telkom adsl package, which is supposed to include a 4mbps line, Apple TV and a 3G modem. It took me two weeks to get my Apple TV box and 3G modem. I then discovered that I am only receiving a 2mbps line, (which is not fast enough to run Apple TV). I called telkom a week ago and ...
A few days ago I logged a hellopeter complaint and said I'm being billed by Telkom for services I am not receiving. I've spoken to another 8 people, still don't have a user name and password and now my services is suspended due to non payment. Why must I pay for services if I cant get any answers ...
I moved on the first weekend of November. Since then I have not been able to use the ADSL Telkom was supposed to have moved to my new residence. I have been informed now that they will not be able to provide me with the service any longer, and I still get billed for the month? This does not seem ...
I applied for a telephone line and ADSL on the 20th November. It is installed and running today. Magnificent attitude from all the Knysna Telkom staff and excellent service. Thanks Telkom. ...
I have been desperately trying to cancel some of my accounts with Telkom. On friday the 22nd of November I tried to call the call centre on 10210. It took ages to get through to a consultant and while I was speaking the call disconnected. I tried to call back but it took too long to get through. I ...