I am paying R600 /mth (this is my first month) and already getting slow speed as per the below. Download Speed: 336 kbps (42 KB/sec transfer rate) Upload Speed: 407 kbps (50.9 KB/sec transfer rate) It has been a few days of this!! I provide internet services and i need to skype with my employee ...
Why do we put up with this outrageous lack of Telkom service. We had a huge storm last Friday in Cape Town. Granted. I phoned Sunday 8am when they opened. Promised they would see to it. Called Monday, Tuesday, Wednesday. Thursday my sister phoned, as did Afrihost my server. Why do we tolerate this ...
I reported a faulty telephone line via the self service sms method and have had absolutely no response 3 days later. I received an sms with a ref no. and that was that. As a Pinnacle customer, I thought that I would receive preferential treatment, but no such luck. This method seems slower than the ...
We moved into our new home in May and since then we have reported the slow internet speed a number of times. when I try to install programmes or download mail, things that should take a few minutes take over an hour. I work from home and am on the computer all day, and I cannot even do my work ...
My telkom line was damaged by hail because it was not installed correctly in the first place. Have been told by telkom that it is my responsibility to have it repaired. I don't think so. All the other lines were correctly instaled in the counduitat the complex. I did not install it incorrectly and ...
On Tuesday 12 November my Grandmother and I went down to the local branch of Telkom (that being Key-West) in order to fill out an application for one of there internet services (2m uncapped advanced). Service was great, the order process was smooth and efficient. By Monday the 18th November a ...