Hi, it is completely disgusting that in 1 month Telkom still can't move my landline over to my new residence. You schedule an installation date with me and either no one shows up or I receive a phone call early in the morning to tell me that the installation can't happen as the technician doesn't ...
How can Telkom charge us for a full service if we get only a 1/3 of what we pay for. I have a 4mb ADSL line which worked fine for a few months than it got slower and slower by the day. When i run a speedtest on my line i get about 20kb/s download and about 41kb/s upload. My line Sync at 4mb no ...
The adsl speeds were apparently upgraded this month. On the telkom website it now says I'm on 10mbps and 4mbps exchange so I assume the speeds remains unchanged then which I accept. But.. Prior to upgrading our line we used to get download speeds of 4mbps to 5mbps on ookla test always and anytime ...
I live in Fisherhaven, Hermanus and it feels like Nomansland. Internet coverage in Fisherhaven is terrible. Not only Telkom, but another major cellphone company also has shocking coverage in Fisherhaven. I approached Telkom as I was keen to get Wi-Fi in my home. I was told they don't do ...
I have been struggling for almost 5 months with a bad line I paid up to R4000 up until now. I have phoned customer care, logged 4 calls from which 3 are "escalation" calls. I have even received a reply on Hellopeter saying the will provide me with feedback. (see - ...
On Tuesday, 19th November, I phoned Telkom's 0800 number to apply for a deal advertised in the paper. I was assisted by a lady called Zinhle. I wanted a Samsung S4 (Unlimited for R1499 to all networks). She took my application telephonically and then send it off for approval after even asking me ...