We situated in Thabazimbi. I want to download our invoice to pay our bill online but now I first need to travel 280km to nearest branch and back to verify myself with my ID before I can obtain our bill to pay you. I find it ridicules. Why offer a service and then make it afterword's so difficult. ...
I have spent 10 days with intermittent internet, probably had about 2 hours total internet time... I have spent hours of every day talking to my ISP, afrihost, who are supposed to manage my telkom support, they have given me tons of reference numbers and escalations and ten days later I am no ...
In January this year Telkom (with no warning at all blacklisted me) for an amount of R232.90 When I tried to apply for a loan I was rejected based on this judgement which I took up with Telkom as I had cancelled my contract with them last year October!! When they went to their accounts they ...
I have been struggling for almost a week in getting the ADSL package I ordered online. There were numerous call agents that were incompetent in doing they're job. I have been having problems in migrating my line from MWEB to Telkom. Every time I ask them the progress of my order they put me through ...
THIS IS ABSOLUTELY UNACCEPTABLE!!! 2 MONTHS AGO WE CONTACTED TELKOM TO TRANSFER OUR PHONE LINE DUE TO RELOCATING. WE RECEIVED A CONFIRMATION SMS. ONE WEEK AGO WE WENT TO THE TELKOM STORE - AND THERE WAS NOTHING ON THE SYSTEM!!! THE ONE SHOP ASSISTANT (WITH A VERY BAD ATTITUDE AND HIGHLY IRRITATED) ...
It has almost been 4 weeks now and Telkom still hasn't fixed my line. They keep on telling me the matter has been escalated but nothing happens. Try to put in my reference number to see what is happening and when my line would be fixed, but it does not exist. This has been going on for 4 weeks now ...