My Phone Line and ADSL line went down on Friday after bad weather - the line came apart from the Telkom pole. The fault was logged. I followed up on Monday re progress. Gave my details again (after holding for 20 minutes). Was told that it was being attended to. Monday afternoon I was told that the ...
Must be awesum to have no competition in the ADSL market - this way you can at service delivery and still retain your client base. Why is it that these parastatals do not give a hoot about service deliveries? After a year long fight 2012 - 2013, I finally manage to get someone in Telkom to resolve ...
After spending 42 minutes on the phone with telkom to simply order my adsl line a rather long time ago, then being told my house is not on this planet, I decided to go visit telkom direct store in Centurion Mall, was greeted by very friendly and helpful staff, which made me feel a bit more ...
I opened a telkom landline and adsl in July 2013 and have just received the most horrible service from start to finish starting with the "free 3G device" that I was suppose to receive when I opened the account, but only received months later. Then there was an issue with my account ...
We had contacted Ramesh (telkom sales consultant) in October with regards to transferring our lines to our new premises. He was advised that the lines needed to be connected urgently by 1st December. To date telkom technicians are still getting the order completed. The reason for their delay is ...
I have spoken to Telkom on 3 occasions and written to them via their complaints escalation channel on their web site no less than 7 times. I am simply trying to find out why my DSL line has not be upgraded to 10Mbps. Press announcements have been published that all 10Mbps have been completed, which ...