On Sunday, 08 December, my phone line went dead. On Monday, 09 December, I logged a fault online, because I HAVE NO PHONE SERVICE.IT'S NOW BEEN MORE THAN 24 HOURS LATER, & apart from the standard SMS containing the Fault Reference Number, I have had ABSOLUTELY NO RESPONSE FROM TELKOM ...
2 and a half months ago, we requested telkom change the ownership of our landline to the new tenant leasing our old home. We have since relocated overseas. We have given the new tenant power of attorney to deal with telkom and the change of ownership. Two and a half months later telkom is STILL ...
I applied three months ago for only a data line but insted without my consent they loaded it on closer plan. this iz seen as because that is not what i have asked for or signed for. when they installed the line it was a struggle because my house is too far from the exchange and could it not be ...
I haven't had Internet connection for about 2 months now. I called Telkom again tonight to try and resolve it. They said that the line was perfect and I must speak to my service provider. I spoke to them and they said the settings are correct I must speak to Telkom. The 2nd guy I spoke to restarted ...
Dear Tshego and Telkom You guys are a joke and an embarassment, my internet fault has still not be fixed and I have made countless calls with promises that I or my tenant will be called back and still nothing. This has been going on for 5 weeks. We are now waiting for a further promised call which ...
I reported a fault on the 2nd December. As of the 10th, a technician still hasnt even been assigned to this case. Today I received an sms from Telkom saying the fault was resolved, however it isnt! I then spoke to Winnie Ramathe who informed me that a technician hasnt been assigned. She then ...