The problem first started on the 11th of December, when we upgraded our line, the upgrade never came into effect, and after numerous phone calls, our internet just stopped working on the 20th, we have been trying to sort this problem out everyday since then, every phone call we would just get ...
My land line went down 3 weeks ago - no dialing tone. I have reported it almost every day with the promise that the fault has been escalated - what a joke. Still nothing and no-one at Telkom cares. Why do we bother renting land lines from them - perhaps we should all boycott Telkom and move across ...
For the past 4 weeks now my internet is very slow, with pings ranging from 600 - 1000 every day. I am situated in the Krugersdorp area (011-664) I did report the fault a couple of times and every time I'm told the matter is moved to the appropriate department and the next day it's fixed, yea right. ...
I have no words for how pathetic the service delivery is with telkom here in camps bay. I installed a brand new fixed line and adsl line as well as telkom Internet in the last week of November. From the date of installation until now the 29th of December the so called installed fixed line and adsl ...
My ADSL Line is faulty from 17th December 2013 (Both my line and Internet). I logged a call on the 17th. I made follow up on the 18 & 19 and I have been told my query has been sent to technicians. On the 20th O spoke to Blanche at Cape Town area which she took my details and promised to call ...
History can be found at https:///telkom/complaints/6-months-and-no-help-1253260 It has now been more than a month since they "escalated" my call and still absolutely nothing. The escalation code they gave me in my previous hellopeter complaint also doesn't exist, according to their call ...