My telkom line has been down for a month i have sent numerous fault log, i run my business from home and for one month i have no telephone line or internet and telkom dose not seem to care, i have lost business for the month and i still have to pay the dam bill at the end of the month for a service ...
I don't expect a response to this complaint, as my fault is now fixed, but the technician's response-more to the point, LACK THERE OF-is unacceptable. Fault # 853CTK091213 was reported online on Mon, 09/12/13.After Sunday's storm, our phoneline went dead. A technician was only dispatched on Wed, ...
We had a query on our account in November - as Telkom put us on the Weekender package which we did not order and the billing department told us it would be rectified and sent us an sms with a new amount to pay which we paid and now they say that amount was wrong and our account is in arrears - we ...
I have got a telkom fixed line residential and internet connection for 3 years. Till Dec 20, 2013-internet and phone were working fine but when on Dec 21, 2013-i tried to use internet service, it was not working. i calling 10210 but had to face bad attitude people over and again, called them no. of ...
I managed to get through to a human today at 08:48am He told me that from 1 November 2013, all 1MB lines were upgraded to 2MB. HOWEVER my line was still on 1MB from 1 NOV. Why was mine different? Apparently some notice went out according to him, but I never received anything. Not impressed that I ...
I bet that Telkom CEO Sipho Maseko has a host of technicians at his beck and call to make sure he's connected 24/7 because they sure as nuts are not around to service customers and respond to faults in Cape Town. My line has been down since the 6th of December and despite at least 15 calls to 10210 ...