It takes more than an hour each time to speak to a consultant on 10210!!! This is ridiculous I want someone to call me now! How long does it take to cancel one line??? When u wanted my business you were quick to take my call! Get your act together! I want a senior consultant to call me! ...
Hi After waiting over a month for an ADSL line to be installed, it now not working. The line was activated on the 19 December, on the 24th December not working. It worked for 5 days. I reported it immediately and was told it will take 24-48 hours to fix. Iam still waiting This is really terrible ...
End of October, we signed a lease on a new place. Beginning of November, I applied to have my line moved, giving telkom their obligatory 30 days notice... They cancelled it. My DSL service wasn't with telkom. 1st of December the DSL reverted back to Telkom, I applied again to have the line moved... ...
Logged a complaint here on Telkom recently, Nombu phoned me back - hadn't looked into the query properly, waited on the phone whilst she added up amounts on the statements, needed to refer part of the initial query on (this should have been done). No apology for the 3 month Telkom error which cost ...
I have been trying to get my refund out of Telkom for weeks. I have a credit of R1763.71 in my Telkom account and I want it transferred back into my bank account. Telkom is in blatant terms my money. I get transferred between consultants all the time to no avail and it is costing me lots of money ...
On the 7 December I logged a call on ref 85crk071213 that the internet speeds were not correct. I also escalated the fault a number of times. On the 19 Dec I got an Sms saying the fault has been referred to the technical repair division. On the 22 Dec I got an SMS saying that the fault has been ...