On the 13th of December 2013 i contacted telkom for 1 of their smart tv promotions i was promised that it would be delivered to me in 10 (ten) working days its almost a month later i still dont have it. i contacted Telkom and they gave me Infrasol's number, they the company thats supposed to ...
Reported fault on Monday after 22 minutes on hold! Fault still not fixed 4 days later despite being in Central Durban, (Alice St). This is for a business line; what kind of response can I expect for a residential line? ...
I upgraded from a 2mb to 4mb Telkom Simple Uncapped package almost 2 weeks ago and have (even BEFORE upgrading) been experiencing absolutely dreadful line speeds. On international connections I'm experiencing between 300 and 600ms latency with a maximum download speed of about 200kbps on average. ...
I always pay my bills regularly and well before the due date. Notwithstanding, in June 2013, I received a statement, not only showing that I was in arrears, but also an amount levied for interest as a charge for late payment.. After much discussion with the department, and proof that I was never in ...
I pay for a 4meg adsl line and the line runs at 2megs. Apparently my area supports 6megs and we got a free upgrade. Iv called several times but the problem has never been fixed and the speed is still only running at 2megs rather than the 6megs we supposedly were upgraded to. It seems to be a ...
I emailed Telkom on 17 November 2013 to enquire about getting a 10mb line available in my area and I still have not received any feedback. I would go into the store but you usually wait in a queue for about 30 minutes to an hour so that has made me hesitant. I cannot understand how a ...