I wanted to convey my thanks and heartfelt appreciation for Amoret's outstanding service which I received in mid November last year. I tried mailing my appreciation directly to Telkom but that failed, thus my report via HelloPeter. The fact that Amoret remembered my name after just one previous ...
First CALL MADE TO CALL CENTRE ABOUT PROCEDURE TO CANCEL. I WAS TOLD A MONTHS NOTICE TO BE MAILED AND DONE THIS THE 25 NOVEMBER 2013 WITH MONTHS NOTICE FOR END DECEMBER 2013. DESPITE 3 FOLLOW UP CALLS TO CALL CENTRE AND ANOTHER FOLLOW UP EMAIL I NOW GET SMS FROM TELKOM LINE WILL BE SUSPENDED. i ...
I do not exxagerate with that title. My recent experience with Telkom and specifically the supervisors Boipelo (unsure of her branch) and Langa & Lucky from the Durban Branch. I was without internet and a landline for 2 weeks. During this time I spent over R1800 on calls to Telkom trying to ...
I have complained here before and that seemed to get telkom to respond. My problem is with internet gaming i have telkom as an isp and during the day i get ping of 500-700ms where its usually 200-220. this is ridiculous, other isp's (which have to use telkom's lines) DO NOT have lag issues, THIS ...
Ref nr 1026178-11/21/2013 on 21 Nov 2013 after I've received a call, encouraging me to convert my pre-paid Telkom line to an open line with a facility for free calls 7 to 7. I had a credit of R600 on my pre-paid and was assured that it would be carried over to the 'new' line. Enquired again on 27 ...
I run a business in Braamfontein. I called Telkom on Monday 6th of January 2014 to let them know I have a fault with the lines, which affect the internet. I reported that the phones are not working and the internet is not working. They gave me a reference number and said a technician would be sent ...