Hi there, I went into the Telkom Kenilworth branch yesterday to increase my spend limit on my contract. They could not assist me as it kept saying internal error. The lady who assisted me took down my details and said she would call once it has been done. More than 24 hours later and still no ...
I ordered a telkom Analogue line in August/September 2013, after a month of hearing nothing from telkom I contacted the call centre and was told that my area required "infrastructure development". However, the call centre agent was unable to provide me with any further details. I then ...
I have been having problems with the Internet (or accessing it). I hate calling Telkom because you spend hours just waiting for someone to answer (Although, they are toll free, unlike DSTV which seems pathetic). Trying to log the fault online is a hassle, as my Internet is intermittent. After ...
I recently pulled a credit report and to my surprise found out that I still owe Telkom in the region of R3000. This is outrages as the account that I had with Telkom was paid in full over two years ago. The worst thing is that nothing has been updated on my credit record. I went to Telkom in ...
What was suppose to be a complaint has turned into a compliment. Phoned Telkom internet support this morning due to issues I am having with me internet line. Was on hold for 20 minutes and got through to a lady (did not get the name). She was not very helpful and kept on arguing with me that the ...
Good day, I have on various occasions contacted the Telkom ADSL Technical Support without having the problem resolved. I have reported that I intermittently have no internet connectivity due to having a line speed of less than 0.10Mbps. Our current line speed is supposed to be 4Mbps. I continuously ...