On the 11/10/13 aug I got uncapped adsl installed for the simple deal for R514 per month all included. Today I get a bill for over R1000 to be paid, this is not what I agreed on and what you advertised and sold to me, if I knew that TELKOM would me this way I would have never accepted the deal, ...
I relocated from Durban to Jhb, tried informing Telkom of this. NEVER got through to their customer care line, and tried several times per day, on average waiting for 45 min. I obviously then had to go in physically to one of their stores to inform them of this. Standing in Q's, waiting, yet again. ...
I visited the Telkom Direct at Tygervalley on Monday to pick up my dongle that I was told by Busiswe at the call centre that I could pick up at any branch, as my father had given me permission to do so (& for Telkom to give me the dongle as arranged with the call centre). Upon enquiring in that ...
For more than a year now we have been complaining to Telkom about our intermittent internet issues. One moment our service is ok, the next it is very slow, and the next it is nonexistent. This is totally unacceptable. We have contacted Telkom several times regarding the issue, and each time I ask ...
Telkom seem to be shaping online gaming. Other ISP's that use Telkom lines, and my friends that are with MWEB do not get shaped. I constantly have a ping of 620 and my friends get 187 - 220. I have phoned them, and I complained many a time before. My last call to them, the operator said that I must ...
My phone has not been working for over a month now. I tried phoning but I am getting cut off after holding on for like forever. When i did get through they insisted the phone is working and they closed the call. On testing and realising the phone is still not working, they re-opend the original ...