My 4 meg adsl line has been mostley a 1 meg line for the pas year, evey time I log a fault with telkom it gets fixed for a week then its back to 1 meg. It has come to a point where im am not being attended to anymore by telkom. My last fault report to telkom was on the the 29th/12/13 ref: ...
I have been having endless ADSL issue where my connection keeps dropping and i need to constantly reset my router. Telkom first said it is not their fault, however my session data from my ISP tells a different story. So my ISP also logged a call with telkom, I have yet to hear anything from Telkom. ...
Called Telkom Customer services to log a fault with our internet. Since January we got pings in excess of 1200ms, extremely low upload and download speeds and frequent auto-disconnects from the internet. Spoke to three different consultants due to the first two not understanding the terms that I ...
My elderly parents have a very bad Telkom line. My father is terminally ill with cancer. It's vital they have a phone that works for emergencies, which I have stressed to Telkom each time I have phoned. Within 2 weeks I have reported the case to Telkom 3 times. Each time Telkom say the line has ...
Repeated requests to have the PDF document emailed to us like it was done few months back we now get this F't up mail saying log in and go look at the invoice. After struggling to get in we still could not find our invoice, this has been going on for months now each f'ing month I have to phone ...
Sat 11th January 11.30am I went to gateway shopping centre Telkom store. There were about 15 people waiting for service. No one knew what queue to stand in? There is absolutely NO signage or staff offering help!! I waited in a queue for 15 minutes, only to be told that that queue is NOT for ...