Called Telkom Customer services to log a fault with our internet. Since January we got pings in excess of 1200ms, extremely low upload and download speeds and frequent auto-disconnects from the internet. Spoke to three different consultants due to the first two not understanding the terms that I ...
My elderly parents have a very bad Telkom line. My father is terminally ill with cancer. It's vital they have a phone that works for emergencies, which I have stressed to Telkom each time I have phoned. Within 2 weeks I have reported the case to Telkom 3 times. Each time Telkom say the line has ...
Repeated requests to have the PDF document emailed to us like it was done few months back we now get this F't up mail saying log in and go look at the invoice. After struggling to get in we still could not find our invoice, this has been going on for months now each f'ing month I have to phone ...
Sat 11th January 11.30am I went to gateway shopping centre Telkom store. There were about 15 people waiting for service. No one knew what queue to stand in? There is absolutely NO signage or staff offering help!! I waited in a queue for 15 minutes, only to be told that that queue is NOT for ...
On the 3rd of January 2014, I lodged a complaint about telkom lines being down since 14th of november https:///telkom/complaints/telkom-lines-1288265 I received an E-mail saying they will attend to it. Nothing has happened since then. ...
Hi I have logged a call with Telkom, but these guys don't understand the meaning of latency and to explain something this simple to someone over the phone is crazy. They need people whom is up skilled. The fault sits with the exchange 6-7 can see for yourself C: UsersFannels>tracert ...