On the 3rd of January 2014, I lodged a complaint about telkom lines being down since 14th of november https:///telkom/complaints/telkom-lines-1288265 I received an E-mail saying they will attend to it. Nothing has happened since then. ...
Hi I have logged a call with Telkom, but these guys don't understand the meaning of latency and to explain something this simple to someone over the phone is crazy. They need people whom is up skilled. The fault sits with the exchange 6-7 can see for yourself C: UsersFannels>tracert ...
Moved into new home. I had a new Telkom line installed/transferred on 06/01/2014. Line was operational when Telkom engineer left on 06/01/2014. 2 days later (08/01/2014) the line were not working again. The matter was reported to Telkom on 08/01/2014. I am still waiting for line to be repaired. The ...
I applied for line line transfer in middle december already for my ADSL line. As i have moved house, only one street from where i was staying. First lady that I spoke to told me that at the new address, the is no adsl line, and also no wireless service, i must rather cancel my line. Next day I ...
Good day all, I would just like to report that our res line has been down for more than a week. I have been provided with ref num 70CRK040114. I have tried contacting telkom from a cell and have run up a huge bill waiting 15min max just to report.. we run uncapped on all our devices and now due to ...
I have used Telkom services for the past 10 years and one thing that remains constant is the very poor call centre service... Telkom broke my record of the longest wait on a call queue by having to wait 1hour 30 minutes. Just shut this call centre down if it doesn't work and stop giving us wrong ...