I logged a fault with Telkom on 06 December 2013 (Ref:431CRK061213). To date nothing has been done, in fact a fault tracking (Telkom website) reveals that the fault has not yet been logged with their Technical department. They have however, invoiced me for the month of December 2013. The way I see ...
I posted a report on Telkom regarding my line which is noisy on HelloPeter a week ago and despite the promise of an escalation (and ref number) by the person in the escalation centre, nothing has been done. I phoned Telkom again yesterday and after holding for close to 20 minutes I was eventually ...
I had my line installed in November. After it didnt work for weeks and after numerous logged calls and esculations (5 if I recall correctly) i got it fixed and is working fine. But the problem is that I received an invoice that said I need to foot the bill for an unnecessary call out fee. I spent ...
After I left Keywest I went to Westgate where a young man help me. Unfortunately he was unable to change my 'talk line' into a 'data line' as I had been advised by Head Office. I understand that It wasn't his fault that he couldn't do this because maybe there was a lack of training or he did not ...
Telkom dug some trenches to lay cable along Webb road in Queenswood, Pretoria. A trench was dug outside our front wall and front lawn and garden taken up, within a meter of our wall. This occurred mid 2013. Firstly we only received notice of this work once it had commenced and the garden and lawn ...
Don't even know what to say without swearing!!! Been on hold for over twenty minutes and counting. still the worst isp ever, their slogan "Your isp for life" should be challenged in court. They are still the worst isp EVER!!! Should be changed to Your isp for never!!! ...