For the last month and a half my latency is horrible. i had a 1meg uncapped account, my ms were anything from180-220ms, now I've upgraded to a 4meg line. My ms through the day is between 600-700ms and at night 900-1000ms. I've spoken to at least 50 different people from Telkom, all saying there is ...
I sent through the sms reporting the fault on my home line on 02.01.2014. An acknowledgement was received together with a fault reference number and an undertaking that Telkom would endeavour to resolve the problem ASAP on 02.01.2014 at 09h40. On 03.01.2014 at 17h32 a progress update was received ...
I went to telkom alberton on 30/12/2013 to apply for adsl. I was advised by the sales consultant who asked installation department the they will install on the 6/1/2014. I waited for telkom to arrive on Monday the (/1/2014, but no one arrived. I contacted the 10210 on Tuesday they Advised me ...
On the 6th of December 2013 I logged in a fault with my company's telephone. Fault number 276CTZ231213. After numerous calls and promises to date nothing has been done. I'm loosing a lot of income as this is my only line for the business. I still have to pay rental for a line that has been dead for ...
I have got a ADSL line with telkom a month boack and it was working fine, but for the past week i cant do anything with it! it is so slow I cant even watch a youtube video! The package I took is uncapped and unshaped and unthrottled but I cant do anything! I went in to a branch to complain but ...
3-4 Months ago my telephone line had this awful scratching noise in the background and this scratching also made my internet connection TERRIBLE!! So I called Telkom and needless to say I was waiting for an operator for over 10 minutes but I eventually got into contact with someone and explained ...