AfricaComplaints.com » Telecommunications » Complaint / review: Telkom - ADSL problems | #304779

Telkom
ADSL problems

I have been having endless ADSL issue where my connection keeps dropping and i need to constantly reset my router. Telkom first said it is not their fault, however my session data from my ISP tells a different story.

So my ISP also logged a call with telkom, I have yet to hear anything from Telkom. When I phone telkom they tell me they can see no connection interruptions on my port but I can see from my session data that there is connectivity loss.

This needs to be resolved as I refuse to pay for a service that is Faulty.

I am the customer so I am not suppose to suffer because of Telkoms incompetence

Date:

Company: Telkom

Country: South Africa   City: Port Elizabeth

Category: Telecommunications

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