My telephone started giving problems and I logged the fault on the Fri morning via the website as the call centre was taking ages. Within minutes I got a reference number via email and SMS. On Sat morning I got a SMS saying they had remotely checked the line and it seemed OK but said to reply if ...
I called Telkom on 17th Dec to lay a fault on my phone, it is completly dead, the consultant took my fault with details & said would receive a ref no. Shorthly, I didn't receive any, on my fourth attempt that week on the 19th of Dec I finally got a ref no, I waited for technician to sort the ...
We applied for adsl in 2009 and after 6 months cancelled as no ports faulty lines. it was 2013 when we re applied with a new Telkom line and adsl service and nothing sorry you are not in the budget for 2014 waited more than a month just so they can tell me sorry cant help you everyday I phone them ...
Hey My name is Vaughn i phoned Telkom in November of 2013 to cancel my line i went thru the hole proses of waiting for 2 hours for some one to pic up finally the woman pickt up the phone i gave my id no sead i want to cancel my Telkom account and gave the reasons etc i did everything and in the ...
My 4 meg adsl line has been mostley a 1 meg line for the pas year, evey time I log a fault with telkom it gets fixed for a week then its back to 1 meg. It has come to a point where im am not being attended to anymore by telkom. My last fault report to telkom was on the the 29th/12/13 ref: ...
I have been having endless ADSL issue where my connection keeps dropping and i need to constantly reset my router. Telkom first said it is not their fault, however my session data from my ISP tells a different story. So my ISP also logged a call with telkom, I have yet to hear anything from Telkom. ...