We moved to a new area in December, I applied for a line transfer and asked that my other line be cut off on the 13th of December (it was already cut off on the 6th) then the technician established that there are no pipes in the complex so they would not be able to put in a fixed line, and the 3G ...
WE ARE PAYING R186.00 FOR FAST DSL AND THE INTERNET SERVICE IS SO SLOW AND CANNOT TAKE TWO CONNECTIONS IN ONE PLACE - I HAVE COMPLAINED OVER AND OVER AGAIN WITH NO CHANGE IN THE SERVICE - WHY DO I HAVE TO PAY FOR A USELESS SERVICE AND WHY USE TELKOM WHEN OTHER COMPANIES OFFER A FASTER SERVICE??? 3 ...
After my initial report on Hellopeter Telkom contacted me to arrange installation at my new residence for today. Lo and behold! This morning I'm contacted by a technician who wants to install my line at the OLD address - where I have moved from! No use trying to call. So, at least another week ...
We reported a fault on our line in the first week of January or last week of December. Our landline doesn't work at all. We were told that a technician would attend but this has not happened. I run a practice from my home and it is vital that I have a functioning landline. This lack of service is ...
I am absolutely disgusted with the service I received from Telkom SA. I had put forward a billing complaint and whilst I was ranting and raving I had the phone put down in my ear by the supervisor. I called back I spoke to another supervisor who was to get back to me after listening to all the ...
I applied for an ADSL line on Saturday 18 Jan 2014. I had a brochure at home with the specific promotion (Telkom Simple Uncapped 2Mbps) package advertised at R514 per month. This promotion is valid untill March 2014. Nokuthula said that this package price is in fact R194 for the line and R365 for ...