Reported a faulty ADSL line on the 8th Jan @014. I have reported it every day since then. I have to date still had no feedback on when the line will be repaired. I have been told countless times that the complaint will be escalated. Seems to be a standard answer from Telkom. ...
The reason for this third complaint in two months is as follows: On the 20th November 2013 our 3 lines were reported out of order. After numerous escalation references, emails, hello peter, email to CEO - still no phone. This is our main business line, imagine Telkom with no telecommunications. No ...
I do not have a line to make calls know for two weeks the telkom technician was at my house on the 10 Jan14 and find that the line from the connection on the telkom box on the pole to the Telkom extension is faulty he said that they must fixed the line at the Telkom extension and they will do it ...
I have now had no phone lines (ISDN) for 10 days!! I have reported it, followed up, smsed, received a couple of smses, gone on line and hung on hold for hours and hours, been cut off at the end of the hold, then on a couple of occasions got through to a real person who knows how to apologise but no ...
1122CRZ301213 ticket logged 30 Dec, no help to this date, escalated on 8 Jan to Muvo Thusi at the escalation centre [Email Removed] after he responded to my first complaint, and then NO RESPONSE again!! wow telkom ...
I am residing in Brackendowns in Alberton and have three landlines. On Friday 10 January 2014 all three lines went dead and I reported it immediately. Since then my real troubles started: Nobody came out to fix this and I have done everything possible. I tried to contact Telkom on 10210 from my ...