I am a Telkom ADSL subscriber. Despite numerous calls and subsequent apologies, Myself and i am sure half of South Africa are unable to connect to any international servers at the speeds we are paying for, Telkom has had a problem with their international browsing since the 6th and has done nothing ...
I have been promised that my new adsl line will be installed on 8 January.. By 10am on the 8th the helpline assured me the technician booked out to install my line at 8:15.By the afternoon no one arrived. After many calls from my side I was told that there is a faulty cable. The technician assured ...
I have a 4MB ADSL line with Telkom. I am yet to get those speeds Telkom sent an email to say that they will be upgrading the lines if you have a 2mb line you will be upgraded to a 4mb line, if you have a 4mb line you will be upgraded to a 10MB line. I pay for a for a 4mb line I think I was upgraded ...
On Wednesday 9th January 2014, before I left for work that morning, I saw a Telkom Technician working at the Telkom telephone box in the neighbours yard. Later that same day, I discovered that my telephone line had been disconnected in error. I have since been trying to get Telkom to send a ...
Ive BEEN paying for double what Im getting. Everytime I call, they admit to making a mistake, and promised it will be fixed immediately. Its been 3 months, and more than 10 phone calls made. I went to the southgate store 3weeks ago and I was guaranteed that it was fixed that day, as well as that my ...
I am so fed up with Telkom, they installed the WCDMA on the 11th of December 2013 and we have not been able to receive calls since. We have reported this fault three times and we always receive sms notifying us that the problem is resolved when it is not. Perhaps its someone trying to get rid of ...