I reported a fault with my telephone service using Telkom's Online facility on 12 December 2012. Since then I have received 5 smses informing me that Telkom was investigating the issue, and then that the cable was and that they had no replacement cable. The last sms that I received stated that they ...
Since signing up for ADSL from Telkom the first couple of years was constant bad connections. e.g. everytime it rained or the weather turned bad the line would disconnect. After phone the help center we were told that it is not meant to do this, eventually, after several years, we moved to a 4meg ...
My ADSL service went down on the 5th of Jan 2013. Service was restored on 6 Jan, then went dead on 7 Jan. I received an SMS on 8 Jan to say the service was restored even though my ADSL line as well as my telephone was completely dead. Reported the fault again on 8 Jan no response at all. A techi ...
I went into Telkom Direct in Gate Way shopping centre to get some info on the HP 650 Notebook deal. I waited for quite a while to get someone to assist as the sales assistants were more interested in messaging on their cell phones then in assisting me. I eventually got the information I needed on ...
My phone line went down on the evening of Thurs 10 Jan - reported to Telkom first thing on Fri 11 Jan. Technician came on Tuesday to "repair" the line but his "repair" only lasted about 6 hours before it went down again. Re-logged the complaint online. Received an sms on 17 Jan ...
We have had a fualt on our telkom adsl line since Saturday, 12 Janauary 2013. We reported the fualt with them around the 14th. We have been calling regularly since then to try and get an update on the repair. They have still not even given any indication on WHAT the fault is and how it is being ...