OUR COMPANY HAS BEEN WITHOUT TELEPHONE LINES FOR A WEEK NOW. EVERY TIME WE CONTACT TELKOM WE GET TOLD THE FAULT IS BEING ATTENDED TO. AT NO STAGE HAVE WE BEEN GIVEN ANY PROGRESS REPORTS. THIS SERVICE IS DISGUSTING!!! ...
I have tried to receive a land line from Telkom for the past 12 Months to no avail. I tried to contact a sensible and knowledgeable person who can assist me but it seems they are not employed by Telkom. Please assist me to contact a person who is authoritative with guts to solve my problem and ...
First off, the electronic instructions asks you to enter your telephone number, but unlike Discovery the information is never used anywhere. The consultant will then ask you again to give your number. Secondly, 80% of the consultants will confuse you more, where only 20% will be very helpful. You ...
I made a call to Telkom and received a ref.no 155CNK110113 about a week ago and told that a technician would phone and come through to identify the problem. Yesterday, a week later, no one had phoned so we decided to phone through to find out the progress on our query on 10210. We followed the ...
We have had a fualt on our telkom adsl line since Monday 14th of January. We reported the fualt with them on the 15th. We have been calling every day since then to try and get an update on the repair. They have still not even sent a technician to determain WHAT the fault is. As my fiance does a lot ...
This has been an ongoing thing with telkom for atleast 2 years and i reached the point where i cancelled my data useage with telkom and switched to mweb where when they say this is the amount i will be paying it is actually the truth thank you mweb its sad wish there was any other company in South ...