In late August 2012 while away I received an SMS from Telkom advising that they were 'upgrading' services in my area - Durban North - asked us to be patient etc. OK. I was away for 3 weeks during this and on my return found that my landline was totally dead. Reported it obviously and within 2 days ...
We have a business line with Telkom and increased our debit order limit from R1000 to R3000. One would expect that this means they will only deduct your actual bill. Alas! Our bill for January was R889 and they deduct R1000! When I call them they explain that this is the debit order ...
I have been trying to sort out a problem with my account for over a week now. Telkom owns me a amount of R499.00 which was wrongfully debited at end of January after I already cancelled my whole account on the 7th of January. Today I get a invoice telling me I owe them another R386.85. Phoned them ...
Since friday 25 of january, I have no ADSL line at home from Telkom. I call them (10210) every day, to have their technical support. No one is calling, no one is coming at home to solve the technical problem of my ADSL Line. I have no support to repair the adsl line. Since 25 of january, I have no ...
After having my landline out of order 8 times in the last few months our service was finally restored on 11 January 2013.We were assured by the Area Manager that new cables had been laid and we should have no more problems. Well guess what-THE LANDLINE IS DOWN AGAIN. This is totally ridiculous-what ...
I am a senior programmer and have multiple international clients, some of them located in Australia. I regularly provide remote support for a security system at night. I rely on my ADSL to work. To make the problem worse is my son was born on the 1st Feb and I will be working mostly from home for a ...