Hi, Am so dissappointed with Telkom, Their service is very bad. I logged a call on behalf of my mother to report a faulty line, No technicians has showed up. What they are good at is sending messages saying that is has been restored. I have been calling in again and again telling the technicians ...
Meredale exchange sorted out a connection extremely efficiently and technician Shane was pleasant and helpful. Nice follow up call from Telkom to enquire if I was satisfied ...
Hi there, I'd just like to say thank you to Telkom for the great service we experienced last year. I've been meaning to say thank you for a while but didn't get round to it. We had a faulty phone line at home - not once did I have to speak to an agent or see a technician. I followed voice prompts ...
My father passed away in September. since then, the Telkom office in Potchefstroom has been unable to assist my mother in transferring the account to her name, and keeps giving her the run around. Initially we had to get the internet provider to swith their account to her name. Once we did that, we ...
So I have been struggling for quite some time to get a line installed at my home in order to get ADSL. After I eventually got an order placed I was contacted by Telkom via SMS to inform me that I must be at home on the 7th February 2013 for installation and it is a full day appointment, I then ...
My ADSL line had the following faults: 1. Noise on the line - Solved 2. Slow download speed down to 240Kbs from 5Mbs - Partially solved. 3. Time outs - Not solved Was told that the cable on the street must be replaced as it is faulty!! Not done yet. They installed a temporary cable so I can use the ...