Telkom
Great service without even having to go home

Hi there,

I'd just like to say thank you to Telkom for the great service we experienced last year. I've been meaning to say thank you for a while but didn't get round to it.

We had a faulty phone line at home - not once did I have to speak to an agent or see a technician. I followed voice prompts to log fault. I was kept up to date on progress via sms and was even able to rate the service that way. Our phone line was fixed a day later.

Telkom has come a long way with customer service - thank you!