I have a 2mbps line and only runs at half the capacity that was promised from telkom. I am extremely disappointed as i have not received the adequate service promised. After running benchmarks on my internet connection it was brought to my attention that it is running at a much lower speed than ...
Living in Pretoria East, and phone and ADSL have been completely dead for 8 days now. Have logged calls, phoned, been escalated, but all to no avail. I pay Telkom around R700 a month for this privilege. Will Telkom deduct 25% or more from my bill at the end of the month for no service? Disgusted. ...
I reported a problem on our line on 27-01-2013. Since then the fault has not been cleared. It may work a day or two but is then down again. As it is not cleared I am prevented from reporting it except during office hours. We have escalated it - makes no difference. This is a recurrent problem, we ...
Telkom, telkom, telkom... I have been struggling with the same issue since my first hellopeter report, which by the way was in NOVEMBER! In short: 1. my adsl doesnt work, 2. when it does it is slow/intermittend. 3. You claim the fastest speed available is only 1 mb (although switching from 4mbps to ...
I was working for Alex Forbes at the time and was approached by a rep from telkom who said they are offering a 3 month Free trial home internet service. He expl that it is absolutely free for 3 months and if you are not interested, they will collect after the 3 months have passed. About 1 month ...
I've had a fault logged on my line since monday, 28 january 2013. i've been told several times this week that someone is coming to fix the line on a specific day, only for no one to show up. promised calls aren't returned and no one seems to know what is goin on. ...