I won't go into the boring detail of the prelude to my internet problem but after days of frustration, phoning, throwing my toys out of the cot and perseverance and after eventually speaking to a lady called Susan in the Cape Town call centre, a man named Lawrence Moeng, a Telkom Technician, walked ...
On 30 Decemeber my ADSL went dead but my phone worked. It only got fixed on about the 12 January. On 10 February my ADSL and phone line got noisy. On the phone line it was so noisy at times I could not talk on it. On 11 February the phone line died. Still have ADSL but with a SNR of about a 5. ...
My residential telephone line and ADSL went dead on Tuesday, February 5th. On February 6th I logged the fault, and on the 7th I received a SMS informing me that fault 215CTK070213 has been created for Service ID 0123452120. I went to the Telkom Shop in Woodlands Boulevard, and an employee there ...
FIRSTLY TELKOM CALLED ME AND WANTED TO FIND OUT IF I WANTED A LINE.I DECIDED TO SAY YES.I WAITED 3 WEEKS BEFORE THEY COULD GIVE ME AN INSTALLATION DATE.AND AFTER 3 WEEKS I GOT A DATE AND CHANGED IT TO WHEN IT WAS CONVENIENT FOR ME.I TOOK A DAY OFF FROM WORK FOR THIS ESPECIALLY.BY 3'O CLOCK ON THE ...
Since 3 August my line has been dead more then working. I have logged massive amounts of calls. Calls are closed 1 week later, with no update or feedback and still no service. Only in feb was the matter fixed as they found cable problems on their poles and exchange problems in their exchange. When ...
Today, monday... our business phone lines are dead for no apparent reason. This is a telkom line fault and now we have to wait for a technician to come out, what part of urgency of a medical practice dont they understand. I then requested a fault forward service (office numbers to be forwarded to ...