Hi, I am a student living in Observatory Cape Town. I recently acquired Telkom ADSL and have been enjoying my purchase. Then on the 10th of February 2013 i received my bill/account for telkom only to discover a charge of R1300 had been miraculously added on. This meant I am now 'in arrears' of near ...
On 12 November 2012 I cancelled my contract with Telkom and received a reference number for cancelation, (67163371A) they explained to me that I would pay my last installment in Dec (30 notice). On 6 Dec I payd R508.03 .In January I received a statement that I'm a R1000 in arrears, since then I ...
Last June I called Telkom indicating that I was a victim of identity and among others a Telkom account with account number 339900951808 was opened in my name. I spoke with Sam Mathebula from the department and handed in all the relevant documents needed to proof that I did not open that account. ...
After three weeks of 1 call per week, I am still nowhere near seeing Telkom sending someone out to view the the pole which holds all the phone lines for our neighbourhood. It is nearly at a 45 degree angle, being propped up with my ladder and I fear it could fall and damage my wall, electric fence ...
We live in Randparkridge, and our line is more out of order than in working order. If we report that complaint it takes days for someone to come and fix our lines. We logged queries with the escalation department, and the only feedback we get is people phoning us to find out how our experience was ...
The problem is still not resolved, i did a speed test on the line eventually when i got my DSL line sort of working to find that my line speed is running on 0.87Mbps, after been paying Telkom for a 4Mb line since August. This is pathetic! I doubt Telkom will refund the money i have been paying for ...