I have still not received any response from Helkom even after supplying them with the account details as requested. it is now more than two weeks. I do not think they know the definition of speedily.!!! ...
72 CTK 080213 fault report nr. I have reported this on 08.02.2013. The line is still dead. I have no access to my adsl line, nor my phone line. It is DEAD for 11 days now. I dont appreciate having to sit calling from my cellphone daily, listening to 5 minutes of voice prompts every time, and when I ...
Since December I have struggled with my ADSL line and access to the internet. I have actively reported the faults via their online fault reporting, directly to the call centre, via Twitter... the records will attest - yet the fault remains open! I have to give kudos to the call centre team who have ...
HEY. I COMPLAINED ON HELLOPETER WITH REGARDS TO THE TELEPHONE POLES WHICH WERE DAMAGED ON THE 19 OF JAN 2013. AFTER MANY CALLS AND VISITS THE POLES WERE REMOVED AND NEW POLES WERE PUT IN ON THE 14 OF FEB 2013. WE WERE TOLD BY THE CONTRACTOR THAT THE TECHNICIAN WILL COME IN ON FRIDAY THE 15 TO ...
I am extremely disappointed with the customer service received from Telkom. I run my own business & rely on my landline as my main source of business, coupled with yellow pages advertising & internet. As you can imagine I spend lots of money on a monthly basis with Telkom. Since, Thurs 7 ...
I have been looking into changing my internet service for a while, and after all the radio adds of how great the news adsl deals are with telkom, i decided to go for one of their packages.. WHAT a waste of time!!! they are so quick and efficient to sign you up, with helpfull staff that can actually ...