On Saturday 2013-02-23 I discovered that my ADSL line is once again not synchronizing. I logged a support call at 07h52 and waited. At approx 10h52 I requested an update and was told my the call center that a technician will look at the issue shortly. At approx 18h00 I called the call center again ...
We supposedly have a 1 meg line at home. When I use the telkom speed test website I get 0.56mbps as the result of the test when I am supposed to be getting at least 0.80mbps as the result. When we download torrents the highest speed we get is 0.44 Mbps even at night when the speed is supposed to go ...
Approximately 2 weeks ago our ADSL line started losing its sync. We logged a fault and yesterday we get an sms stating that the problem has been resolved. Needless to say it hasnt. I am complaining because this isnt the first time Ive been to be Telkom. Last year we logged the same fault ...
My fone line has been diverted for no apparent reason. i called telkom three times to report the problem and each time i was promised that the error would be corrected. i cannot make or receive any calls. this is the 7th day that my line is not working and it is very frustrating!!! ...
We have a Telkom line I reported a fault on the 4/02/2013 Telkom didnt let me know the problem was resolved, and it wasnt. I needed to report it again on the 10/02/2013, I received a sms saying it was resolved but it still wasnt. I reported it now for the third time on the 18/02/2013, a technician ...
Hi A Telkom technician called me well there was a bad reception n keep asking if i could hear him and i keep saying yes until i got n drop the fone after a while he send sms and called again network was fine, i went down stairs where he started being rude telling me am sick and did not want to hear ...