I have had my ADSL service with Telkom for a full 17 days. In these 17 days, I have had to call in excess of 10 times due to problems with the service. It is a 4MB/s line but hardly ever runs at a decent speed consistently. RIght now, I am down to a crawl again after making 3 calls to the call ...
Telkom debited me twice in January for R200.00. The sms'd me apologizing and saying the situations would be rectified. At the moment I have a bill from Telkom for R541.00 which includes the R400.00 which was debited incorrectly. Telkom claim to have reversed the debit which hasn't happened and I ...
Hi, my line is still down, from the 7th still until today the 17th. I am going to be charged R1200 for the line upgrade, yet since the upgrade everything has been down, I have never experienced the upgrade speed. Please please assist and provide feedback, it has now been 11 days and no feedback. ...
So after a thousand complaints a technician finally comes out to look at the line and says yes, there is a problem. they were at teh house for 4 hours and then call me to tell me that a card is damaged at the exchange (Wow so im not mad) they then tell me that they are going to get a new one and ...
Hi My husband has a business and he wasn't happy with the Internet speed he had on his line. He called telkom and was told that there was a 10MG speed which would suit him better. He was told that they would run a test to see if the exchange supported the faster speed. An SMS was sent to him saying ...
I applied for a new line monday the 11/03, wow the new line was installed 13/03. Almost thought this was too good to be true, and guess what - too good to be true. Come thursday morning the line is dead!!! Logged a call thursday morning and still no response. Look like telkom can install a line ...