Since March 14 after numerous email calls we still have no service regarding incoming or outgoing calls. Reference numbers 552066838 & 376CWK140313 were provided but their has been only one "followup" via SMS to say that they will endeavor to resolve the problem ASAP? Had the same ...
I have been calling for nearly 2 weeks now trying to cancel my Telkom line, I dial 10210 listen to the IVR and press 5 for cancellations then i just sit on hold until eventually the line gets dropped. How can i cancel? ...
This is my third complaint. I am honestly lost for words or even ideas. How on earth is Telkom ever going to solve this problem of slow ADSL line speeds. Most days my line speed is under a meg even though I have a 4 meg line. We have called 10210 and 10217 umpteen times, been put on hold. We have ...
I placed an order for land line installation-7 days ago. I never received a sms confirmation of order like promised. tried calling them the entire day last week-no answer, someone picks up then puts down. when i went to follow up, they tell em my order was never placed as there is already another ...
Since October 2012 the ADSL service on my phone has been up and down, to such an extent that my business is seriously in trouble because of it. I am paying my monthly bills on time, but Telkom does not deliver the service I pay for. My ADSL service went down again a week ago, came up again for a ...
I logged a request for an ADSL line on 17 February 2013 and I still have not received any feedback as to when the service will be available. I received a few vaugue and useless SMS'. I then went to the Telkom store at The Glen shopping centre yesterday and they told me that the process will be ...