I reported my ADSL line out initially on the 3rd March 2013. After phoning practically everyday and after many useless interactions with your call centre, eventually a technician, Elias came to try and sort it out. However he claimed the line was now working. But alas the line was not, so I logged ...
Tel: 0325254491 Fault Reference: 630CNK120313 On 12 March we reported faulty Telkom phone lines. On 14th when we called they told us our reference number was allocated to somebody else but that they did have a fault record on our number. On 15 March we received an sms to tell us the fault was ...
We have a 2mb uncapped adsl line with telkom. We pay on average between R1500 and R2500 a month for internet. I have been unable to stream or use the internet because the speeds have been so slow lately. We have been having this problem for months then it was resolved and now since Jan the problem ...
I work from home and have largely been without internet for the past 4 days. This is a major problem for my business. My ISP logged a complaint on my behalf (84AWK120313) and have escalated it each day since, but still there has been no response from Telkom. This lack of service is a poor ...
I have a new Telkom account, went active on 31/01/13. Service only live from 4/02/2013 due to fault on the line. I have now received my second bill, however was not told I would once more be charged pro rata on my second bill due to Telkoms error of not placing me on the correct ADSL plan - this ...
I was a tenant and had a Telkom Account. When I left the new tenant wanted to take over the account. I completed the paperwork all dated 01 Feb 2013 per the date that the new tenant would take over the lease. I gave the paperwork to the estate agent to hand to the new tenant. The new tenant only ...