I applied online to have my Telkom line moved from an old to a new property. After a few queries regarding the address, Telkom simply deleted the call in order not to deal with it. ...
I had a problem with my adsl at the end of Jan i figured that i had hit cap but it was a problem with the line. i called Telkom and the problem was resolved very fast. at the end of Feb i had the exact same problem (dsl light flashing Internet light RED) and once again the problem was sorted out ...
I phoned Telkom cancellations on the 12th March to cancel my service from the 12th April, giving my 1 month notice as required. On the 14th of March a lady from the cancellations phoned and tried me to convince to stay but I am moving city's and I am not sure when I am going to get accomodation. ...
My Telkom line and ADSL went down last week Tuesday and after calling Telkom I was told that a technician would be dispatched. On Thursday i called to follow up just to be told that the technician logged the problem as fixed but it obviously was not. I have since called everyday and twice today ...
My telkom line had been out of order now for 2 weeks. when i call the call centre they keep telling me that it will be fixed and can never give me a turn around time. my line is a business line and im loosing out on clients and business. from the call centre to who ever suppose to be fixing my line ...
I report a fault on my line 17/03/2013. The line syncs but does not establish an internet connection. 18/03/2013: I receive a call from a Telkom agent. The agent asks me if my line is working, to which I respond no. He then proceeds to test my line, all the while I am monitoring it via my modem's ...