Once again my Telkom line is not working, the noise is so bad that we cannot use our ADSL line. After the last complaint they sent out a technician (Joe) who sorted the problem, that worked for nearly 3 weeks now, and now we are back to the same issue. The underground lines between our units in our ...
Contacted 10210 regarding adsl line speed as I am being billed for 2Mbps yet the Max speed available is only 1Mbps in my area (see copied below), I am being billed an extra -R150 for a service which is not even available? after having called and enquiring yet when checking again I am still on the ...
I had my line installed last year in May when I took the ADSL deal with 5GB of data and a 500MB dongle. At the time of installation, the Cape Gate branch did not have any stock of the dongles. Over the past year, I have gone into the branch on a number of occasions, only to be told... sorry, none ...
I got cut off for a month for non payment and I understand that! However being charge a for a month that I recieved absolutely no service for is, well daylight. I am shocked and appalled but such a trusted supplier. ...
Last year I reported a fault. Early in the year it was resolved. They passed a refund and then the service was down again. They upgraded my line. Then it stopped working again. Another 5weeks passed and they say they fixed it. Still doesn't work. Yet they keep calling to upgrade me. Really after ...
I submitted a complaint on here on 11 March 2013 and received an email from Telkom stating that the complaint was receiving attention and that feed back will be sent to me. I can confirm, that to date, no further communication has been received from Telkom. The reference number provided for this ...