We reported a problem with our landline and ADSL about 14 days ago. And receive a reference number: 217CTK240313. We experience severe disturbances on the landline and our ADSL line is off. NO INTERNET ACCESS!!! A week later a technician were sent to our house. He came into out house, listened to ...
I saw that 8Ta had a very attractive cellphone service offer and I thought it is time to move away from my current service provider. Went to the Festival mall Telkom Direct branch and waited my turn in the que to apply for my iphone 5 32GB unlimited call contract. This application extended over 3 ...
This is now the second time that I am having to complain about telkom's service from an accounting perspective. I had my ADSL line cut about a month ago due to telkom saying I owed them money for three months usage which i argued that i did not owe as id signed up for my adsl line on the ...
We've reported our line down on 28 March, the call centre keeps telling us that it is waiting for a technician to be assigned. We've heard all kinds of other excuses, including that a technician was sent out, exchange faults, etc. Nothing has been repaired yet, and no technician has arrived. This ...
I don't understand it been a week waiting for my Telkom Line, there is no help from customer care nobody can tell me what and when my internet will be working my lines are down I have got a business to run and cant do that with alternative ways. Terrible service for something that has nothing to do ...
We have had multiple attempts at getting telkom to come and fix our line. Even a so called specialist came out and tested the line. The excuse was that 4mbps wont work in my area as we are to far away from central. So he put us on 1 mbps. Still inconsistant connection. All i want is to have the ...