Good day, I recently approached Telkom Direct in Middelburg Mall for the following deal: Internet 5 Promo: - 10GB data Huawei E5331 Router. I was advised to bring in the following documents to apply: - Copy ID - 3 months bank statements - Payslip - Proof of residence. Due to a busy schedule, I was ...
Since November 2012 I have requested Telkom (Eric Malgas) to downgrade my system and transfer the system into a new owner name as the business was sold, afer numerous emails and phone calls to Eric the documentation had still not been completed. I then fornd out that the new owner had closed the ...
I reported our line out of order on 22 March 2013. We are trying to run a business. Telkom keeps reminding you about the charge you will have to pay, if the fault is not Telkom related. What if it is? Are we allowed to charge Telkom for the bad service and for waiting so long for a response? To ...
I moved house and asked for my Telkom line to be disconnected and a new line to be opened in our new home in my husbands name. Instead of doing this another line was opened at my old address once I had already moved out. The line which was incorrectly opened had services that were not included on ...
On the 7th of March 2013, I reported that my telephone and thus DSL line was dead with no service. After calling every 2nd or 3rd day until end of March, I kept getting the same message from the technical support at 10210 - that a technician was assigned and is working on the problem. I never got ...
After replying to the above's query to supply the identity number of the account holder, the telephone line/s have still not been repaired neither has anyone from TELKOM contacted me. This is unacceptable and we will not pay the rental for the time that the line/s have been down - not that the ...