I applied for my telkom line to be moved at the begining of February, a few days later i made the required payment. around the 20th of Feb i received a call from Telkom saying the technician was going to move my line the next day, but to NO AVAIL! I am still waiting. I called 10210 every week, ...
We are a small business in the Kameeldrift area that relies on internet services, as well as land lines for our offices. We have been without Telkom service lines for the past three years as they tend to get. After numerous calls to Telkom's call centre, we have been informed that the lines would ...
I am a Software Support Engineer for a UK based company that supports one of the largest parastatals in South Africa. It is a new position for me and I desperately need a land line and ADSL from home to complete work. I went to my local Telkom office at the Pavillion and was helped by the most ...
I am still waiting to be credited an amount of R1307 which Telkom charged me. This was for an internet line that they said was not cancelled when I cancelled my telephone line in January 2012. How can you use the internet without a telephone line? I have been emailing them and calling them from the ...
I keep receiving automated line reports claiming that there is no defect with my line. What is this garbage, why create a system to test lines in such a way? The automated reports are completely unreliable. Why do I get phoned on a sunday, asking if I am available on easter weekend? No one showed ...
This is a follow up on a previous complaint. Telkom finally got my Internet working, but charged me for the month it wasn't working, I have requested a refund and had no feedback. Now it's in for another month but my Internet speed has never been over 0.8MB but I ordered a 4MB line. Why should I ...