In February, it took Telkom a month to fix my line - after them just closing several fault reports without resolving the issue or even contacting me. They then phoned me just after the line was fixed, promoting an adsl speed upgrade. I chose to uprade the line from 11/04/2013. The following day, my ...
5158 COMPLANITS TO DATE AND ONLY 658 OF THE LOT IS APPARENTLY HAPPY, NOW THAT IS STATISTICS THATG WILL GIVE YOU AND IDEA OF THE SERVICE PROVIDER WE DEALNIG WITH, STILL THE MATTER HAS NOT BEEN ADDRESSEC OR RESOLVED. ...
Hi There. Briefly, i signed up for a convergence contract to be added on to my existing service 2 months ago. unfortunately, the consultant made an error with the application and the entire contract had to be cancelled. i returned all the equipment given to me within 2 days of the application. Ever ...
I have called telkom business line 5 times to apply for my business line to be moved from my old premises to my new premises. They never placed the order every time i called and spoke to a new consultant. I was then told i had to fax documents through, still no order was placed. I was then finally ...
I want to reduce my monthly Telkom bill, so I called the call center (~15 Feb) and canceled my closer package and reduce my ADSL Speed from 4MB to 1MB. Responce: All OK Thanks! Next bill arrives, nothing changed! I called again (11.02.2013 Ref: 26836723 Ref. for the cancel 74599223A) Than they told ...
I received additional charges on my account that no-one can explain how is was calculated and why. After spending an hour on the phone trying to get to the bottom of this I cannot help like feeling like a ping-pong ball. ...