I'd like to know why my bill is suddenly R945... and why I am being charged for Telkom ISP access twice in one month? I was charged for (TI DO Uncapped Advanced TIN1712881 Apr 13) on invoice Invoice date : 12 Mar 2013 And I see the same charge on Invoice date: 11 Apr 2013 (TI DO Uncapped Advanced ...
Called the call centre 10210. Our internet was off for 2 weeks. Wanted to get discount for service not rendered. Each time i explain my problem i the operator cuts off the line or transfers me to another department who then subsequently after explaining my problem then proceeds to cut me off. I ...
For 2 months I have complained to Telkom on the download speed of my Internet. I have Telkom Fastest! I keep being told that it is ok. Sometimes Technicians arrive without even a computer to check the problem! I borrowed a CellC 3G modem and compared to my ADSL line. ADSL line 5, 3kb/s . 3G ...
I am at a loss of what to say. The line in questions is an ADSL line which we run our company IP Phones off. In the 4 months we have had the line it has worked less than half the time. This is a business line and causes damage to us each time the line is not working. I placed a fault call (my 4-5th ...
TELKOM!! 3 MARCH 2013 MY ADSL LINE WAS JUST CUT WITHOUT ANY CONFIRMATION FROM TELKOM. I RUN A BUSINESS WHERE MY ADSL LINE IS MY BREAD AND BUTTER. FROM THE MONDAY TO THE FRIDAY I HAD BEING CALLING IN TO THE CALL CENTRE WHERE I GOT ANSWERS AND WAS SENT FROM PILLAR TO POST. THEY EVEN TO ME REGARDING ...
A call was made to Telkom on 28 Mar 2013 to request to move a residential tel and adsl line. They were unable to log a call and promised to phone me on my mobile on 2 Apr 2013. A call was never received. I subsequently logged an online request on 4 Apr 2013 which indicated that the line moving will ...